Terms & Conditions

Welcome to Velluto Bathrooms. By accessing, browsing, or using this website, you agree to comply with and be bound by these Terms & Conditions. These terms apply to all visitors, users, and customers who access the website or engage with our products and services. If you do not agree with any part of these terms, please discontinue use of the website immediately.

Velluto Bathrooms provides this website to offer information about its products, collections, services, and brand philosophy. All content published on this website, including text, images, graphics, product visuals, logos, and design elements, is intended for informational and promotional purposes only. While we make every effort to ensure accuracy, we do not guarantee that all content is free from errors or omissions and reserve the right to update or modify information at any time without prior notice.

All product descriptions, images, finishes, specifications, and pricing shown on the website are subject to variation. Actual product appearance may differ slightly due to lighting conditions, screen settings, or manufacturing enhancements. Velluto Bathrooms may revise product designs, materials, or availability as part of continuous improvement, without any obligation to notify users in advance.

Any inquiry, order request, or communication submitted through the website does not constitute a binding agreement. All orders are subject to confirmation, availability, and acceptance by Velluto Bathrooms or its authorized dealers. We reserve the right to refuse or cancel any request or order if inaccuracies, pricing errors, stock limitations, or misuse are identified.

All Velluto Bathrooms products are covered under the applicable manufacturer warranty, provided they are installed and used in accordance with recommended guidelines. Warranty coverage does not extend to damage resulting from improper installation, misuse, unauthorized modifications, use of harsh cleaning agents, or normal wear and tear. Installation should always be carried out by qualified professionals, and Velluto Bathrooms shall not be held responsible for performance issues arising from incorrect installation or unsuitable plumbing conditions.

Users are expected to maintain products as per the care instructions provided. Failure to follow maintenance guidelines may affect product performance and warranty eligibility. Velluto Bathrooms shall not be liable for any indirect, incidental, or consequential damages resulting from improper use of the website or products.

All intellectual property on this website, including but not limited to trademarks, logos, product images, written content, and design layouts, remains the exclusive property of Velluto Bathrooms. Unauthorized reproduction, distribution, modification, or commercial use of any content is strictly prohibited and may result in legal action.

This website may contain links to third-party websites for informational or convenience purposes. Velluto Bathrooms does not control or endorse these external sites and is not responsible for their content, privacy practices, or policies. Accessing third-party links is done at your own discretion.

Your use of this website is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected. By using the website, you consent to the collection and use of information in accordance with our Privacy Policy.

Velluto Bathrooms reserves the right to amend, update, or revise these Terms & Conditions at any time. Any changes will become effective immediately upon publication on the website. Continued use of the website following such updates indicates your acceptance of the revised terms.

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or products shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

For any questions, clarifications, or concerns regarding these Terms & Conditions, you may contact us at Prashastsanitation72@gmail.com or call +91-9911232625.