You can contact us through our website’s Contact Form, call us directly at +91-9911232625, or email us at Prashastsanitation72@gmail.com.
Our support team is available Monday to Saturday, 10 AM – 6 PM to assist you with product or service queries.

Our main office is located at:
📍 3744-45, 3rd Floor, Gali Charandas, Hauz Qazi, Delhi – 110006, India.
We also have a wide network of authorized dealers and distributors across India. Visit your nearest Velluto showroom for product inquiries or demonstrations.

We aim to respond to all inquiries within 24–48 business hours.
For faster assistance, you can contact our support team directly via phone during our business hours.

Yes, you can schedule a service or installation visit through our contact page or customer care number.
We’ll connect you with a Velluto-certified technician to ensure safe and professional product handling.

We welcome dealership inquiries!
Simply fill out the Dealership Form on our website or email your business details to Prashastsanitation72@gmail.com.
Our sales team will reach out to you soon with partnership details.

If you experience any product issue, contact our Customer Care Team with your invoice number, product code, and a short description of the issue.
We’ll assist you with the warranty, repair, or replacement process quickly and professionally.